Withdrawal and refunds
The immediate-start request is recorded separately from payment confirmation and does not remove mandatory customer rights.
The French version is the controlling contractual text. Other languages are provided for information until native legal review.
Delivery timing, refund terms and handling of consumers outside France must be finalised with seller status before any real payment.
Requested start
When moving to Stripe, the client explicitly requests qualification to start after payment confirmation and acknowledges receipt of withdrawal information. This acknowledgement is linked to the order and timestamped server-side.
Incident or impossibility
A strategy rejected before execution, duplicate payment or service-caused impossibility must enter human review. A disappointing trading result does not automatically deny a refund; each request depends on the service actually provided and mandatory rules.